Have a question?

First timers & general inquiries

  • No, you do not! If you are newer to Pilates or to Reformer Pilates, you can book into our Foundations class to learn the basics first. We encourage all of our newbies to be patient with yourselves as you learn a new skill, it takes time :)

  • Grip socks are mandatory! Don’t worry, if you don’t own any we sell socks in the studio for $10/pair. We also recommend a small towel for sweat and plenty of water.

  • Our classes are a blend of classical and contemporary Pilates and are designed to be full body. You can expect to feel challenged as your body works new muscle groups and adjusts to time under tension.

  • Our beautiful studio space has two private bathrooms for changing, lockers for your valuables and a vanity area with hair supplies and other beauty products for touch ups before or after class. We also have a reverse-osmosis water filter to fill up reusable cups and bottles. We do not currently have any showers.

  • There is paid parking on Roncesvalles Ave and plenty of free parking on the adjacent streets. The studio is also accessible by transit (Dundas St. West is the closest subway) and there are several street car options (King West and Roncesvalles Ave).

  • Yes, bringing a guest to class is allowed and relatively easy. When you register for class, there is an option to reserve for a guest as well. You’ll need enough credits on your account to reserve for yourself and your guest.

  • If you have an injury or health concern, it’s important to consult with your healthcare provider before taking a class. We strongly encourage clients to inform our instructors of any limitations or concerns before the class so they can modify exercises as needed. Depending on the injury, we may recommend private one-on-one sessions to support you properly!

  • We are looking into offering more specialized classes (for e.g. pre/ post natal). Please follow along on social media or sign up for our newsletter to stay in the loop!

  • Every body and pregnancy is different. We recommend that you consult with your health care provider before coming to class.

Injuries & health concerns

Class scheduling & studio policy

  • You must create an account on our website and purchase a membership or class credit in order to book a class! You may also download the Fortides Pilates app in the Apple App Store or the Google Play Store. Head over to our schedule to find a time and date that works for you!

  • Instructors and class schedules may change without prior notice. For the most current information on scheduling, please check the Fortides class schedule regularly!

  • To ensure that you receive the full benefit of your class, please plan to arrive at least 10-15 minutes early. If you arrive 3 minutes or later after class has started, you will not be able to join class and you will have to forfeit your class credit. The studio doors lock 3 minutes into class and only open at the end of the class for safety reasons.

  • You may purchase classes via our booking system with all major credit card types including Visa, Amex, Mastercard and more.

  • All Fortides classes, credit packages, memberships, workshops, special events and gift cards are non-refundable and non-transferrable.

  • To not lose your class credit, you must cancel your booking at least 8 hours before the start time of your class. If you cancel within 8 hours of the start time of your class, you will lose your class credit.

Billing & class packages

  • We are so excited to offer memberships which allow you to access Fortides at a discounted rate! We have several membership tiers depending on how often you would like to come move with us ranging from 4 times monthly to 16 times monthly. All memberships have a 3 month minimum commitment, are auto-billed monthly and non-transferrable. Please visit our pricing page for more details and to get started today.

  • All of our memberships have a 3-month minimum commitment after which you can cancel at any time. If you want to cancel your membership after the initial three billing cycles, please email us at least 2 weeks prior to the expiration of the current cycle and we will cancel the auto-renew.

  • If requested, memberships can be frozen for a minimum of 7 days and a maximum of 2 months.

    All freeze requests must be made in writing, including start and end date, and be received at least 7 days prior to the desired start date.

  • At this time, we do not offer any unlimited membership options. All members are able to purchase the single class credit as a “top-up” at a discounted rate.

  • Yes, you can purchase a single class credit at a discounted rate which can be used to book a guest in to join you at the studio. The discount is automatically applied at checkout for all membership holders.

Memberships

  • Yes, you can purchase email gift cards on our website and physical gift cards in the studio. Email gift cards will be emailed to the recipient upon purchase. 

  • Cash value gift cards do not expire. Gift cards for credit packages carry the same expiration of the credit package. Gift cards for credit packages activate upon redemption.

  • To redeem a gift card you should log into your account on the Fortides Pilates website or in our mobile app. Once you are logged in on our website navigate to your account, then Personal Information and scroll down to Account Balance - there you will see a prompt to click to redeem your gift card. Enter your redemption code and click “redeem” and the gift card credit or balance will be automatically added to your account. On our mobile app you can redeem your gift card by logging in and navigating to your account and then to Payment Methods - there you will see a prompt to add your redemption code. Once you add the code and click enter on your keyboard the gift card credit or balance will be automatically added to your account.

Gift cards

Ask us anything!

  • Reformer Pilates is a full-body workout that uses a specialized piece of equipment called a reformer to improve strength, flexibility, balance, and coordination.

  • Reformer Pilates focuses on time under tension and emphasizes controlled fluid motions. People who practice reformer Pilates regularly will see increased strength, mobility, flexibility, better mood and much more.

  • Joseph Pilates started experimenting with resistance-based exercises (known as ‘Contrology’) during an internment camp in WWI by attaching springs to a bed to help patients move without having to stand up. His original prototype has since evolved into the dynamic reformer machines that you see in studios and gyms today.

  • Mat Pilates requires minimal equipment and typically focuses on exercises performed on a mat, primarily using body weight for resistance. Because reformer Pilates offers tension through the machine, it can provide a dynamic and challenging progression to your practice but is meant to be accessible to a wide range of audiences.

  • Classical Pilates is based on Joseph Pilates’ original method, which emphasizes a strict adherence to his sequencing as well as precision and control. Whereas, contemporary Pilates can incorporate props like a Pilates ball, ring and/or weights, is group-fitness based and uses music to enhance the experience. At Fortides we offer a contemporary spin on classical Pilates!